TPLINK-Routers
- Setting Up TP-Link Routers for a NVR
- Issue: Ports not working after TPLink setup
- Identifying NVR Internet Issues and Common Problems:
Setting Up TP-Link Routers for a NVR
Setup
Log in to the router via 192.168.0.1.
You can open a CMD command and type IPCONFIG, look for your gateway IP
Create a password for the TP-Link.
LAN and DHCP Settings
If the NVR is on a 192.168.1 network, go to the network LAN settings and change the IP address to 192.168.1.1, or use the SADP tool to change the IP address to 192.168.0.200.
It's a good idea to change the DHCP settings to a range that starts at 192.168.X.2 and ends at 192.168.X.240. This change is necessary because some TP-Link routers may have issues with static IP addresses that don't fall within the specified range, causing problems with identifying the DHCP client list and UPnP.
If you're using DHCP on the NVR for any reason, please go to the DHCP client list, copy your MAC address, and head to Address Reservation. Paste it in to ensure that the device will always have the given IP address, even in DHCP mode.
UPNP and Port Forwording
Verify that UPnP is running by going to Forwarding > UPnP. You should see a list of devices and ports.
Remote Managment
Depending on your router, go to Security > Remote Management and set the HTTP Port to 22000 and the Remote Management IP address to 255.255.255.255.
Dynamic DDNS
Head over to Dynamic DNS and enter your DDNS settings. If you're using groups, please use the format "Username: Company Name."
Go to canyouseeme.org and test all your ports.
Issue: Ports not working after TPLink setup
Possible issues:
- The modem is not in bridge mode.
- The router is not connected to Port 1 of the modem.
Depending on your internet service provider, please follow these steps:
Optimum:
- Find the CMAC (Cable Modem MAC address) of the modem.
- Call Optimum at 855-267-8468.
When they pick up, explain that you want to put the modem into bridge mode and that you have the CMAC address. They will ask for the job site address and then set it up for you.
With Optimum, you must have the router connected to Port 1 of the modem.
Identifying NVR Internet Issues and Common Problems:
- Ping the DDNS or IP address to check for connectivity. Use Command Prompt (CMD) and type "ping [DDNS or IP address]".
- If there's no result, it could be a DDNS issue, an internet issue, or a firewall blocking the connection.
Common issues and solutions:
- a. Request the building superintendent to reboot the modem, router, and NVR.
- b. Contact the ISP to ensure the modem is in bridge mode and that there are no service outages.
- c. Check if there's a firewall blocking the connection, and adjust settings accordingly.
- d. Ask the building superintendent for a public IP address to determine if the DDNS is the problem.
- e. Run an Nmap scan to identify potential network issues or blocked ports. f. Verify that the router's firmware is up-to-date.
- If you get a result from the ping, it may indicate a port issue or a misconfiguration on the NVR or router.
Common issues and solutions:
- a. Check UPnP settings on both the NVR and the router.
- b. Ensure that UPnP on the NVR side is set to manual and that the ports are correctly configured.
- c. Verify that port forwarding rules on the router match the NVR's settings.
- d. Confirm that the NVR's IP address falls within the router's DHCP range, or set up a static IP address for the NVR.
- e. Inspect the router and NVR logs for error messages or clues about connectivity issues.
- f. Check for IP address conflicts or duplicate MAC addresses within the network.